Box Office FAQ

I can’t print my ticket at home – what do I do?
All tickets can be printed at the Box Office.  Simply stop by the Box Office anytime before the performance and we will be more than happy to print your tickets.

Is there a fee to buy tickets online?
No.  Whether you buy them online or at the Box Office, ticket prices are the same.

Can you buy tickets at the door the day of the performance?
Yes.  Unless the show is sold out, tickets are available at the door.

Are there Box Office hours?
Not really.  As Playhouse 22 is a volunteer-operated theater, we do not have regularly scheduled Box Office hours.  However, simply leave a message and a volunteer will call you back.  We check the voice mail nearly every day and most of the time we will be able to call you back in the evenings. On performance days, the box office is normally open 1 hour prior to and 1 hour after curtain.

Do you keep my credit card information?
No.  Playhouse 22 and Ticket Turtle, our ticket vendor, does not keep this information.  Tickets purchased online are done through a secure website.

What happens if it snows and the show is cancelled?
In the case of inclement weather, you can exchange your ticket for another performance of the same show.  Refunds are available only if the show is cancelled.

What is the “Township of East Brunswick Surcharge?”
Two dollars on every ticket sold is allocated to the Township of East Brunswick to maintain the East Brunswick Community Arts Center.

We have a gift certificate for Playhouse 22.  How do we redeem them?
Each gift certificate has a code on them.  On the Box Office page on the website, you will see a white box in the right hand corner saying “Please enter GIFT CERTIFICATE codes here,” simply enter the code and follow the instructions.

What is the Discover Jersey Arts card and what do I get for it?
The Discover Jersey Arts card is a program run independently of Playhouse 22.  Cards can be obtained by visiting www.JerseyArts.com.  We offer “Buy One/Get One Free” tickets for select performances – normally the second Sunday of each show.  To use the card, you must call the Box Office and leave a message as there is no way to redeem the tickets online.  Lastly, this offer is for only ONE FREE TICKET.